Advance Assist Module
TABLE 05
DEMO
LAN connected

What do you need?

Choose a destination, then select the request. Your table is attached automatically.

Each station works independently

Every coordinator has their own PC, open on their own console. A table sends each request to one station only, and each board shows only that station's queue — the other stations' requests never appear there.

Tables 1–20Each table picks one destination per request

Every table stands on its own, too

The old pole light grouped two tables under a single light. When it came on, the signal did not say which of the two tables was asking — and because no table was identified, waiting time could never be counted per table. AAM gives every table its own identity: each table is attended on its own, and its requests and waits are recorded per table.

Live snapshot of Tables 1–6. Table 2 is working with no active request — no signal lit, no wait running, and its numbers stay its own instead of blending into a shared pole.

Confirm request

Review before sending to the control station.

—Table 05 → Cell Support
Priority

Assign support

Choose the Cell Support team member who will respond.

—Table —

Edit Cell Support catalog

Menus are managed here, from the interface — no code changes.

Add, rename or remove menu options for any station. Changes apply immediately to the table view and do not affect the other stations.

Current menu items

Cell Support reports

Review response performance and export the active queue.

Weekly reportGenerated every Monday for the previous week.
Monthly reportGenerated on day 1 for the previous month.

General Board reports

Combined view of the three stations, for site management.

Today, by station
Scheduled reports
Weekly reportAll stations combined. Generated every Monday for the previous week.
Monthly reportAll stations combined. Generated on day 1 for the previous month.
Request a report now

Active requests remain

Closing the table view may delay confirmation of received assistance.

Keep this session open, or end it anyway. In the production system, all requests remain stored on the LAN server after a reboot.